{"id":1800,"date":"2024-11-22T16:55:54","date_gmt":"2024-11-22T20:55:54","guid":{"rendered":"https:\/\/pepupinc.com\/?page_id=1800"},"modified":"2025-12-16T14:18:37","modified_gmt":"2025-12-16T18:18:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pepupinc.com\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

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Many customers have questions about propane<\/a> systems, fuels<\/a>, heating oil<\/a>, payment plans<\/a>, appliances, service<\/a>, and more. We’re happy to answer whatever question you have, no matter how specific. However, we recommend checking out the FAQs below to see if someone else had the same question!<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” wrap_container=”yes” css=”.vc_custom_1709156699581{background-color: #f4f4f4 !important;}” conditional_render=”%5B%7B%22value_role%22%3A%22administrator%22%7D%5D”][vc_column][vc_custom_heading text=”Home Heating FAQs” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” animation_delay=”750″ css=”.vc_custom_1732305454649{padding-top: 50px !important;padding-bottom: 12px !important;}” el_class=”position-relative z-index-1 mb-0″ animation_type=”fadeInLeft” css_params=””][vc_empty_space][vc_toggle title=”How do I check my home propane level?” css=”” css_params=””]Home propane tanks have an attached gauge that shows the fill level as a percentage. The gauge is typically located on the top of the tank and has a dial or numbers that indicate the percentage of propane remaining in the tank. A full tank will read 80 percent on the gauge. When your gauge gets to 30 percent, it\u2019s time to schedule a propane delivery.<\/p>\n

Better yet,\u00a0sign up for Automatic Delivery<\/a>\u00a0with PepUp, and you\u2019ll never have to worry about running out of propane again. Check out our guarantee![\/vc_toggle][vc_toggle title=”How do I fill my home propane tank?” css=”” css_params=””]When it\u2019s time to refill your propane tank, PepUp delivers. Our delivery drivers are propane professionals who will follow specific procedures to fill your tank quickly, efficiently, and make sure your propane supply is safe to use. All you need to do is\u00a0make sure the tank is accessible and visible<\/a>.<\/p>\n

Your driver will:<\/p>\n

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  1. Turn off the valve on your propane tank.<\/li>\n
  2. Connect the hose from the delivery truck to the valve on the propane tank.<\/li>\n
  3. Open the valve on the tanker truck to allow propane to flow into the tank.<\/li>\n
  4. Monitor the tank while it\u2019s filling.<\/li>\n
  5. Close the valve on the refilling station once the tank is full.<\/li>\n
  6. Turn on the valve on the propane tank and check for any potential leaks.<\/li>\n
  7. If there are no leaks, the tank is ready to be used again.<\/li>\n<\/ol>\n

    Better yet,\u00a0sign up for Automatic Delivery<\/a>\u00a0with PepUp, and you\u2019ll never have to worry about running out of propane again. Check out our guarantee!<\/p>\n

    Do you own your own propane tank? Before requesting a propane delivery,\u00a0learn how to spot old propane tanks that need replacing<\/a>.<\/em>[\/vc_toggle][vc_toggle title=”How long does 500 gallons of propane last for a home?” css=”” css_params=””]A 500-gallon propane tank can last between two and eight months, depending on factors such as house size, appliances using propane in the home, the local climate, and the number of people living in the home.<\/p>\n

    Use this guide to determine how many gallons of propane your home will use in a year<\/a>. Typical PepUp customers have their tanks filled 2-3 times annually. Use your total annual propane needs to determine approximate tank size, depending on how often you\u2019d like to fill your tank. Give us a call at 240-221-5820 and we\u2019ll help you choose the best tank size for your home![\/vc_toggle][vc_toggle title=”I just had my propane tank filled. Why is it at 80 percent capacity?” css=”” css_params=””]Our delivery drivers leave room in your propane tank to allow for the propane to expand when it heats up. We fill your tank to 80 percent of its total capacity to leave room for expansion and keep you safe.[\/vc_toggle][vc_toggle title=”How much propane does it take to heat a 2,000-square-foot house?” css=”” css_params=””]Many factors contribute to the\u00a0amount of propane your home will use for heat each year<\/a>, including average temperatures in your area, your home\u2019s insulation, connected appliances and external fixtures such as outdoor kitchens,\u00a0patio heaters<\/a>, and\u00a0LP gas pool heaters<\/a>, and your home\u2019s indoor thermostat settings. Those factors not being considered, the 2,000-square-foot home uses about 900 gallons of propane for heating each year.[\/vc_toggle][vc_toggle title=”What type of oil is used for home heating?”]You\u2019ll find many homes on Delmarva and surrounding areas have oil heating systems that use kerosene.<\/p>\n

    In general, home heating oil is a refined type of diesel fuel that is specifically designed for use in furnaces or boilers to heat homes. It is dyed red to differentiate it from diesel fuel for vehicles.[\/vc_toggle][vc_toggle title=”How much does it cost to convert an oil furnace to propane?” css=””]The cost of converting a heating oil furnace to a propane furnace<\/a> generally ranges from $2,400 to $9,200 when you lease a propane tank from PepUp<\/a>. That\u2019s a wide price range, and the cost of converting your home will depend on the length and difficulty of your propane line installation, labor costs, permit and inspection fees, and the cost of the furnace itself.<\/p>\n

    Converting from oil to propane can potentially lead to cost savings over time, as propane tends to be more energy-efficient and cleaner burning than oil. It\u2019s a significant investment in your home, which pays off over years of cost savings. Contact a PepUp energy specialist<\/a> to learn more about how you can convert your home heating to propane.[\/vc_toggle][vc_toggle title=”Is it cheaper to heat with propane than oil?”]The cost of heating with propane versus oil can vary depending on the current market prices for each fuel, the efficiency of your heating system, and the average number of days you\u2019ll need to heat your home. Generally speaking, propane heating systems are more efficient and clean-burning than oil heating systems, and require less maintenance over the life of the system.<\/p>\n

    Here\u2019s a quick guide to 10 factors that influence the cost of propane per gallon in our area<\/a>.[\/vc_toggle][vc_toggle title=”Can you convert your electric stove to propane gas?”]Switching from an electric stove to a propane-powered stove can offer several advantages, depending on your preferences and circumstances. Here are some of the key benefits of using a propane-powered stove over an electric one:<\/p>\n